Business Phone Guide

Cell Phone Abuse. Are You A Victim?
Like millions of others, you may be the victim of cell phone abuse. What is cell phone abuse? Let s say you re in a public place trying to concentrate on something or having a face-to-face conversation or just enjoying a peaceful moment when a stranger 5-10 feet away starts talking on his or her cell phone. If, as a result, your concentration is broken or your conversation is interrupted or your peaceful moment ruined or you are otherwise disturbed, then consider yourself the victim of cell phone abuse. Making or receiving one or two short calls in public among strangers is okay but extensi ..

Business Phone Etiquette
Business Phone Etiquette By Bob Brolhorst If you have ever had one of those days when it seems at though the phone just quit ringing there are certain steps a business person must take to ensure that all of your customers are being taken care of in a resonable manner. I know from just my own experiences that I grow extremely impatient if I get put on hold for more than a few mintues. So this is how I handle all my phone calls. I answer every phone call with smile. I know, the people on the other end of the phone line can t see my face, but you would be surprised how more frie ..